Now Hiring: Customer Support Representative
29 December 2009
Peaksware has an immediate opening in our Lafayette, CO office for a Customer Support Representative to join our growing team.
The Customer Support Representative will fill a key role on our Customer Support Team, providing technical troubleshooting help, as well as answering questions about our products and services for our current and future customers. Daily duties will include, but are not limited to, extensive emailing, some phone support, and monitoring of the company message boards. This is a full time position.
The ideal candidate will:
- be very computer savvy (but programming knowledge is not a requirement)
- be passionate about health, fitness, and endurance athletics
- posses great communication skills
- have prior experience with our software products
- have prior experience with downloadable training devices (like heart rate monitors, GPS devices, and power meters)
- have a four year college degree (or equivalent professional experience).
We want you to use your personal experience to influence how you interface with and support our products for other athletes and like-minded fitness enthusiasts.
Peaksware strives to develop software systems that help motivated individuals and professionals achieve health, fitness and peak performance. Our main products are TrainingPeaks.com (a web based system to monitor, analyze and plan training and fitness information for individuals, trainers and coaches), and TrainingPeaks WKO+ (a desktop based program that provides detailed analysis of downloadable training device data, from heart rate monitors, GPS devices, and power meters).
Apply today: Benefits include annual salary of $28k, full medical and dental insurance, 401k, and gym membership. If you are looking for a great atmosphere, fun people, and the ability to make a difference in the health and fitness of people everywhere, we want to talk with you. Send a cover letter, your resume, and time-frame for starting to: hr-(at sign)-peaksware-dot-com. Plain text, PDF or MS Word format is ok.
2 Responses to “Now Hiring: Customer Support Representative”
January 4th, 2010 at 8:28 am
I would love to work as a customer support rep part time. I don’t live too far from Lafayette either. Please contact me if we are a good fit. Thank you!
January 8th, 2010 at 3:04 pm
Greetings!
I’m very interested in this position! I’m the sports-minded individual with the outstanding customer service skills you are looking for, & I’m confident this would be a great match! I’ve forwarded my CV & cover letter to the listed email, and look forward to your response.
All the best,
Dana Marin Fisher