Job Opening: Customer Support Position

Peaksware has an immediate opening in our Lafayette, CO office for an entry level Customer Support person to join our growing team.

The Customer Specialist will fill a key role on our Customer Support Team, helping to answer questions about our products and services to our current customers, as well as future customers. Daily duties will include, but are not limited to, extensive emailing, some phone support, and monitoring of the company message boards. Other duties may include writing blog posts for the Peaksware website, generating self-help support content, and creating help videos for different Peaksware products.

The ideal candidate will be very computer savvy (but no programming knowledge necessary), passionate about health, fitness, and/or athletics, will posses great communication skills, and will have a four year college degree (or equivalent professional experience). We want you to use your personal experience to influence how you interface with and support our products for other athletes and like-minded fitness enthusiasts.

We strive to develop software systems that help motivated individuals and professionals achieve health, fitness and peak performance. Our main product is TrainingPeaks.com, a web based system to monitor, analyze and plan training and fitness information for individuals, trainers and coaches, worldwide.

Apply today: Hourly rate plus benefits: full medical and dental, plus 401k. If you are looking for a great atmosphere, fun people, interesting projects, and the ability to make a difference in the health and fitness of people everywhere, we want to talk with you. Send your resume, salary requirements, time-frame for starting and a brief cover letter to: hr-(at sign)-peaksware-dot-com. Plain text, PDF or MS Word format is ok.